Nell’ambito del sistema di gestione della qualità, regolato dalla norma UNI EN ISO 9001:2008, è stata condotta, anche per l’anno 2015, un’indagine sulla soddisfazione dei clienti, mediante la somministrazione di un questionario. I risultati che pubblichiamo di seguito, danno evidenza di un elevato apprezzamento complessivo dei nostri servizi. Il dato assume maggiore significatività in rapporto al numero dei questionari analizzati che ha riguardato circa un terzo degli assistiti. E’ auspicato che nei prossimi anni possa aumentare la numerosità del campione, anche attraverso una nostra ulteriore sensibilizzazione sulla valenza dello strumento. Particolare apprezzamento deve essere rivolto al personale tutto per il contributo nel perseguimento della mission aziendale.
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